Refund policy
We have a 3-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Items sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at myhofstore@gmail.com or WhatsApp to +91 85903 79709.
If your return is accepted, we’ll send you a confirmation, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can request a return through website, click here: https://shopify.com/79674769709/account
You can always contact us for any return questions at myhofstore@gmail.com or Call us +91 85903 79709
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. (Within 24 hours of reception)
you can contact us at myhofstore@gmail.com or WhatsApp to +91 85903 79709.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for offer sale items. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please get in touch if you have questions or concerns at myhofstore@gmail.com or WhatsApp to +91 85903 79709.
Refunds and Exchanges Policy:
At MyHof, we do not offer refunds. However, we are happy to provide exchanges or store credit for your returned items. You can choose to exchange your purchase for the same item, a different item, or receive store credit which can be used for any future purchase.
Once we’ve received and inspected your return, we will notify you of the exchange approval or store credit issuance. If approved, you can immediately use the store credit for future purchases or proceed with the exchange process.
If you have any questions or concerns, please feel free to contact us at myhofstore@gmail.com or reach out via WhatsApp at +91 85903 79709.